Consumer-Focused Industries
From retail and consumer goods to hospitality and service industries, Capto has helped our clients realize new business models, architect new infrastructure, delivered insights-as-a-service to improve competitive advantage.
Where Capto Brings Expertise
Determining the best opportunity and innovation pathway for the capabilities and investment your company has available today
Balancing and prioritizing strategic initiatives
Preparing talent for the changes ahead and guiding them through the process each step of the way
Determining whether to build, buy, or partner to add capabilities
Creating better business intelligence by combining internal data with outside information (collaborative intelligence), quickly bringing fresh insights to find new opportunities and solve vexing problems
Controlling costs, reducing customer churn, and improving customer service
Specific Service and Process Areas:
Customer-First Customer Experience
Customer-first business strategy and operating model
Insights-as-a-Service to reduce churn
Technology-suypported customer experience
Marketing operations execution strategy
Innovation sourcing and workforce planning
Marketing technology strategy and roadmap
Technology Strategy
Actionable data Insights-as-a-Service including AI and machine learning
Business intelligence and analytics strategy and execution
Cloud strategy and implementation
CIO-CMO strategy support
IT strategy and digital transformation
Governance improvement
Portfolio management
Service delivery planning and support
Go-to market strategy
See the successful outcomes we have created with our clients.
